Lim & Tan Securities is proud to bring you our Voice Activated Stock Trading (V.A.S.T.) System, an interactive voice response system that allows you to trade shares and get stock quotes using any telephone, be it a mobile phone, a fixed line phone in the office or at home and a public phone. V.A.S.T. uses a state-of-the-art voice recognition and response system to allow you to move easily through the system. The following steps will guide you through the system.
| 1) |
Log-in |
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| S: |
Welcome to Lim & Tan Securities Voice Activated Stock Trading System. Please enter your User ID. |
| C: |
<Key in your 7 digit user id> |
| S: |
Please enter your PIN followed by the star key or say "Change PIN". |
| C: |
<Key in your 6-8 digit PIN> |
| S: |
<Main Menu audio icon> Main menu, would you like to 'Trade Stocks', get 'Stock Quotes' or 'Get Market Information'? |
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| 2) |
"Live" Stock Quotes |
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| S: |
<Main Menu audio icon> Main menu, would you like to 'Trade Stocks', get 'Stock Quotes' or 'Get Market Information'? |
| C: |
Stock Quotes |
| S: |
<Menu audio icon> Stock quote menu. What's the name of the stock? |
| C: |
Singapore Airlines |
| S: |
Singapore Airlines. Ten dollars and ... |
| S: |
Would you like to place an order for Singapore Airlines? |
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At this stage, you can place an order to buy or sell the stock. Simply say the command "Place Order". You will be transferred by the system to the Stock Trade Menu. Saying the command "No" will bring you back to the Main Menu. |
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| 3) |
Stock Trading |
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| S: |
<Main Menu audio icon> Main menu, would you like to 'Trade Stocks', get 'Stock Quotes' or 'Get Market Information'? |
| C: |
Trade Stocks. |
| S: |
<Menu audio icon> Stock trade menu. I see you have no placed orders. Would you like to place a new order now? |
| C: |
Yes.
(When accessing the Stock Trade Menu from the Stock Quotes, you will continue from this point.) |
| S: |
Which stock? |
| C: |
SIA. |
| S: |
Singapore Airlines, Buy or Sell? |
| C: |
Buy. |
| S: |
Buy, ten dollars and sixty cents. Sell, Ten dollars ... What's your buy order price? |
| C: |
Ten dollars. |
| S: |
How many shares? |
| C: |
One thousand. |
| S: |
Using Cash or CPF? |
| C: |
CPF. |
| S: |
Okay, your order is: Buy, 1000, shares of Singapore Airlines at Ten dollars and zero cents using CPF. If this is correct, please key in your PIN number followed by the star key to confirm; otherwise say "Amend". |
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At this point, you will key-in your PIN number and the star key to confirm the order you have just placed. |
| S: |
Your request has been received. Please hold for an update on your order status. Your order has been queued. Returning to Main Menu. |
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| 4) |
Enquire Order |
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| S: |
<Main Menu audio icon> Main menu, would you like "Stock Quotes", "Market Information" or "Stock Trade"? |
| C: |
Trade Stocks. |
| S: |
<Menu audio icon> Stock trade menu. I see you have 1 placed order would you like to 'Enquire', 'Amend' or 'Withdraw' any of those, or place a new order? |
| C: |
Enquire status. |
| S: |
You have the following orders of Singapore Airlines queued 1000 shares at Ten dollars and zero cents. <Menu audio icon> Stock trade menu. I see you have 1 placed order would you like to 'Enquire', 'Amend' or 'Withdraw' any of those, or place a new order? |
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| 5) |
Market Information |
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| S: |
<Main Menu audio icon> Main menu, would you like "Stock Quotes", "Market Information" or "Stock Trade"? |
| C: |
Market Information |
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<Menu audio icon> Market information menu. The Straits Times Index is One Thousand ... Do you want Top Gainers, Top Losers or Top Active? |
| C: |
Top Gainers |
| S: |
As of 3:32pm, the Top Gainers are ... |
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Would you like another quote? |
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At this point, you can continue to request for more information or go back to Main Menu. |
