notices |
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As part of our ongoing security review and enhancement of the LTS Mobile App, the minimum supported Android version will be increased to Android 10 and above, effective from 26 June 2026, for app version v2.85 and all future releases.
This means that clients using Android 9 or earlier will not be able to update to LTS Mobile App v2.85 or future releases.
Reason for the Change
The risk is not limited to the LTS Mobile App. If a client's Android 9 device is compromised, other applications on the same device may also be exposed, including banking, trading, payment, Singpass, email, messaging, browser, and other personal applications.
Key risks include:
• Malware infection
• Credential theft
• SMS/OTP interception
• Unauthorised access
• Personal data leakage
• Transaction manipulation
• Potential unauthorised trading activity
Impact on Clients
| Client Device | Impact |
| Android 10 or above | No action required. Clients may continue to update and use the LTS Mobile App as usual. |
| Android 9 or earlier | Clients will not be able to update to LTS Mobile App v2.85 or future releases. They should upgrade their Android OS or change to a device that supports Android 10 or above. |
Clients using Android 9 may temporarily continue using v2.84 or earlier. Access using older app versions will be discontinued from 26 June 2026.
Actions Required
You are advised to:
- Check your current Android version.
- Upgrade to Android 10 or above, where supported by your device.
- Change to a supported device if your existing phone cannot be upgraded.
- Update the LTS Mobile App once the new version is available.
We seek your kind understanding on this change that is required to protect your mobile device, account access, personal data, and trading activity.
If you have any queries, please check with your Trading Representative or the Online Trading Helpdesk.
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