FAQ

CYBER SECURITY FAQ

  • 01. HOW WOULD I CHECK THAT THE LTS LOGIN SCREEN AND SUBSEQUENT TRADING SCREENS ARE SECURED?

    Look out for a padlock icon and our domain name limtan.com.sg in your browser address bar.

    At our login screen, your browser address bar should look as follows:

    Microsoft Edge:

    Mozilla Firefox:

    Google Chrome:

  • 02. HOW SHOULD I PROTECT MY LOGIN PASSWORD?

    Our recommendations (non-exhaustive) are as follows:

    • Use an exclusive password on our website, which is different from all your other online services' passwords.
    • Do not use browser option to store and "remember" your login ID and password.
    • Change your password periodically, as well as when you suspect that it has been compromised.
    • Do not share or disclose your password to anyone including our own staff.
    • Use Two-factor Authentication (2FA) for a more secured login.

  • 03. HOW SHOULD I PROTECT THE COMPUTER AND MOBILE DEVICES THAT I USE TO TRADE THROUGH LTS?

    Our recommendations (non-exhaustive) are as follows:

    • Use your own computer and mobile devices that you can trust; avoid using someone else's or shared computers found in public places.
    • Turn on and use the biometric or password mechanism to lock and unlock your computer and mobile devices.
    • Install and keep security software such as anti-virus, anti-malware and firewall up-to-date.
    • Clear the browser cache after each online trading session.
    • Do not install or run software from doubtful origins, or click on email attachment or website links from unknown sources.
    • Avoid using jailbreak iPhone or root Android mobile devices with potentially weakened security.

  • 04. HOW SHOULD I PROTECT MY ONLINE TRADING ACCOUNT?

    Our recommendations (non-exhaustive) are as follows:

    • Maintain valid email address and mobile number in our trading system so that you may be alerted for such events: a trade is done in your account, an e-statement is issued for your viewing, your email address / mobile number with us is changed.
    • Log out or lock your computer / mobile device if you have to leave it unattended.