E-STATEMENTS AND E-CONTRACTS FAQ

It is the electronic version of your statements and contract notes.

Please note that you will no longer receive any paper statements and contract notes for your Online trading accounts after 8 December 2016.

For LTS E-Statements and E-Contracts Terms and Conditions, please refer here.

You can enjoy the convenience of viewing your statements and contract notes online anytime at www.limtan.com.sg. In addition, you may print the selected statement and save this for subsequent reference.

Yes. You need to login to www.limtan.com.sg with your password to view your statements and contracts.

You will receive an email notification when the statements are ready for viewing.

To update your email address, log in to your Online trading account, click on "Personal Configurations" followed by "Configure Alert". Checked on the box "I would like to update the above Mobile No. &/or Email Address to my official records with Lim & Tan Securities..." and click "Save".

Please click here for E-Statements and E-Contracts user guide.

You will be able to access E-Statements for both Online and Broker-Assisted trading accounts and E-Contracts for Online account only.

For Broker-Assisted trading accounts, you will continue to receive hard copies of the statements and contract notes.

E-Statements Service

	Online Account	Broker-Assisted Account
E-Statements	Access to softcopy	Access to softcopy provided client has an Online account to login to LTS website
E-Contracts	Access to softcopy	Hardcopy only

Please refer to the schedule as below:

Types of Account	Daily Statements	Monthly Statements
Cash/CCT/Margin/US ATP Short	Next working day	10th working day after month end
CFD/Foreign CFD	Next working day	8th working day after month end

Types of Statements	Daily Statements	*Monthly Statements	Daily Contract Statements	Daily Contract Amendment Statements
Available period for selection	Up to 100 calendar days	Up to 12 months	Up to 100 calendar days	Up to 100 calendar days

*Please note that you will receive hardcopy monthly statements for the month of June and December.

No. All your Online trading accounts' statements can only be accessed via www.limtan.com.sg.

No, this is a free service.

Yes. You will need to log into your Online trading account first. To protect your data from being tampered, all information sent in a Secure Socket Layer (SSL) session is encrypted using leading encryption technology.

Yes. If your computer has access to a printer, you may print any E-Statements and E-Contracts file from the Adobe Acrobat Reader software by selecting the printer icon in the tool bar at the top of the page. Alternatively, choose the "File" menu in the upper-left hand corner of the screen and select "Print".

Yes. You can save your E-Statements and E-Contracts by selecting the diskette icon in the tool bar at the top of the page. Alternatively, choose the "File" menu in the upper-left hand corner of the screen and select "Save A Copy" (Ctrl+S).

Please contact your Trading Representative or our Online helpdesk at (65) 6799 8188 for assistance.

To opt out, please print, sign and mail us the Opt-Out form. The Opt-Out process will take approximately 7 working days.